Privacy Policy

1. Introduction

Project Arca Roofing & Construction LLC (“Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via SMS/text messaging.

2. Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Service address or project details
• Any information you voluntarily submit through forms, calls, or messages

We may also collect limited technical data such as IP address, browser type, and device information to improve our website.

3. How We Use Your Information

We use your information to:

• Provide roofing and construction services
  
   
   
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Schedule appointments and send reminders
• Respond to inquiries and customer service requests
• Send project updates and important notifications
• Send promotional or marketing messages (only if you opt in)
• Improve our website and services

4. SMS Messaging & Communication

By providing your phone number, you consent to receive SMS messages from Project Arca Roofing & Construction LLC for purposes including:

• Appointment confirmations and reminders
• Project updates
• Customer service communications
• Billing notifications
• Promotional offers (if opted in)

Message frequency may vary.

5. Opt-Out Instructions

You may opt out of SMS communications at any time:

• Reply STOP to any message to unsubscribe
• Reply HELP for assistance

Once you opt out, you will no longer receive SMS messages unless you re-subscribe.

6. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any fees charged by your carrier.

7. Sharing of Information

We do not sell, rent, or trade your personal information, including your phone number, to third parties for marketing purposes.

We may share your information only with:

• Service providers that help us operate our business (e.g., CRM platforms like GoHighLevel)
• Legal authorities when required by law

All third-party partners are required to protect your information.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for communications

To make a request, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date.

 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze website performance, and understand how visitors interact with our content.

Types of cookies we may use:

• Essential Cookies: Required for basic website functionality (such as page navigation and form submissions).
• Analytics Cookies: Help us understand how users interact with our website (e.g., page visits, traffic sources, and user behavior).
• Functional Cookies: Remember your preferences and improve user experience.

How We Use Tracking Information

We may use cookies and tracking technologies to:

• Improve website performance and user experience
• Analyze traffic and usage trends
• Measure marketing effectiveness
• Optimize our services and communication

Third-Party Tracking

We may use trusted third-party tools (such as analytics or CRM platforms like GoHighLevel) to help operate and improve our services.

These providers may collect limited usage data in accordance with their own privacy policies.

Your Choices

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Most browsers allow you to:

• Block cookies entirely
• Delete existing cookies
• Receive alerts before cookies are stored

Do Not Track

Some browsers offer a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals, but we respect your privacy choices through cookie settings and opt-out options.

Mobile Data & SMS Privacy

We do not sell, rent, or share mobile phone information or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• Email: projectarca22@gmail.com
• Phone: 214-473-6626
• Website: projectarcaroofing.com